Customer Terms

Elinco International JPC, Inc
As used herein, “Seller” means Elinco International JPC, Inc“Buyer” means any person ordering goods from Seller after January 1, 2009, and “person” means any individual, corporation, company, or other entity.

ORDERING: Goods may be ordered by:
(a) Telephone to: (203) 334 7537
(b) Via online
(c) Fax to: (203) 334-7792
(d) Mail to: 1525 Kings Hwy E Fairfield, CT 06824
(e) Email to:

Office hours are 8:30am-5pm, EST, Monday-Friday.

You may fax (203) 334-7792 or email at any time. When ordering, specify part numbers, quantities, desired delivery date and shipping method. For larger production quantities, Seller will provide written quote of price and delivery on request. Seller will provide current price/stock status on any catalog item by telephone or fax request. Quotes for modified catalog parts or custom-made parts are available on request. Please send specs or prints.

MINIMUM ORDER: From USA, $200 + freight. Orders originated through the website, E-mail, or RFQ options will be subject to the in house minimum

Handling Charges: A $7.50 handling charge is applicable to all orders originated through the Sales Department. For credit card orders there will be an additional charge for the same amount that we are billed by our processing agent (around 3%).

Handling Charges (Online Purchases) A $7.50 handling charge is applicable to all orders originated on-line.

PRICES: Prices shall be as in effect at time of purchase order or as agreed to in writing by Seller. Prices listed in its catalog or elsewhere are subject to change without notice. Please contact Seller to confirm price. Prices do not include freight, duties, special handling, certification, insurance or taxes, which are all Buyer’s responsibility.

CREDIT: Bank and 3 trade references are required for new accounts. Until account is approved, Seller may require cash in advance, payment by approved credit card or C.O.D.. C.O.D. orders are subject to an additional handling charge.

TERMS: For open accounts, terms are net 30 days, F.O.B. our plant. Open accounts are invoiced for goods/freight when shipped. Seller accepts VISA®, MasterCard®, American Express® and Discover®. Buyers paying by credit card are charged for goods/freight when ordered (not when shipped), subject to credit card approval. All past due amounts shall bear interest at one and one-half percent (1.5%) per month or the highest legal rate, whichever is less; and Seller may recover all costs, including attorneys’ fees, incurred to collect any past due amount.

SHIPMENT; RISK OF LOSS: Seller will ship goods as directed by Buyer or determined by Seller, usually UPS, DHL, FedEx, in any case at Buyer’s cost. Seller will endeavor to meet promised delivery dates. Buyer shall bear all risk of loss and damage after goods are delivered to carrier, including any loss or damage in transit.

RETURNS; EXCHANGES; SHORTAGES: Buyer must get return authorization in writing. Seller must approve returns and exchanges in writing. Returns must be requested within 15 days after receipt of goods. Returned goods will be inspected and a restocking charge may be made. No credit will be allowed on custom-made, used or modified parts or parts purchased on a quantity basis. Shortages must be reported within 10 days after receipt; and if so reported, Seller will make up shortages at its cost.

Any orders for Elinco International JPC, Inc Standard Products as listed in the published price list that is accepted for return from customer after invoice for shipment, may be subject to a restock charge of $25 or 25% of the invoiced amount, which ever is greater.

Purchase Orders involving custom configurations or custom sourcing cannot be canceled and are NOT returnable.

TECHNICAL AND PRODUCT INFORMATION: Seller disclaims responsibility for errors or omissions in any technical or product information contained in its catalogs or other sales materials. Buyer is solely responsible for determining if goods are suitable for purposes intended by Buyer and its customers and future users.

LIMITED WARRANTY: Seller warrants that all goods it sells will be free from material defects in manufacturing and workmanship by Seller: PROVIDED THIS LIMITED WARRANTY SHALL EXPIRE ONE (1) YEAR AFTER SHIPMENT FROM THE PLANT (the “Warranty Period”) AND SHALL NOT APPLY:
(a) unless Seller receives written notice of the breach of warranty within 30 days after discovery of the defect or non-conformance and in any event within the one (1) year Warranty Period; and

(b) to any goods which have been (i) repaired, altered or improperly installed, (ii) subject to improper storage, (iii) damaged during or after transit, (iv) used or incorporated with or into any other product, machine or equipment after Buyer or anyone using the goods has, or reasonably should have, knowledge or the defect or non-conformance, or (v) manufactured, fabricated to assembled by anyone other than Seller.


BUYER’S REMEDIES: At Seller’s option, if it breaches the warranty set forth above, it may either (a) repair or replace defective or non-conforming goods or parts or (b) repay the price it received for goods, whichever it elects. As a condition precedent to either remedy, Buyer shall have paid the price of the goods and made them available for inspection at Buyer’s place or business or returned them at Seller’s request and cost and by the carrier it designates. BUYER SHALL HAVE NO OTHER REMEDY AGAINST SELLER, AND ALL OTHER REMEDIES ARE WAIVED, INCLUDING ANY RIGHT TO RECOVER CONSEQUENTIAL OR INCIDENTAL DAMAGES. The limited warranty set forth above and these remedies shall extend only to Buyer and not to any subsequent buyer or user of the goods. In no event shall Seller’s liability for breach exceed the price paid for by the goods by Buyer.

GOVERNING LAW; EXCLUSIVE JURISDICTION: This contract shall be governed by the substantive laws of Connecticut, without regard to choice of law principles. The State and Federal courts in Fairfield County, Connecticut, shall have the exclusive jurisdiction and venue to adjudicate rights and duties under this contract.

PERIOD OF LIMITATIONS: An action for breach of this contract, including breach of the limited warranty set forth above, or any other action relating to goods shipped by Seller or ordered by Buyer, must be commenced within one (1) year after the cause of action accrued.

MISCELLANEOUS: All orders placed with Seller after January 1, 2009, constitute acceptance of these Terms and Conditions. All conflicting, inconsistent and additional terms and conditions are rejected unless contained in writing and signed by an officer of Seller. Buyer may not assign any rights or remedies under this contract without Seller’s prior written consent. If any part or provision of these Terms and Conditions is held to be invalid or unenforceable, such part or provision shall be deemed omitted, and that shall not affect the validity or enforceability of any other part or provision hereof.